[Xbox One] Dead Space 3 Not working for solo Campaign [ Edited ]

[SebianX]

Dead Space 3 does not allow me to start a new solo campaign. It keeps saying that it can't connect to EA Servers.i am on an Xbox One. Any help would be greatly appreciated. This issue just started happening today. I was able to play last Thursday with no issues, Even on co-op campaign.

[EA_Shepard · Accepted solution]

@SebianX I downloaded the game on my Xbox and tested out all modes. I was able to connect to them all even the co-op matches.

The one thing I did have to do though was download the online pass from Manage Games and Apps within the Xbox settings.

If you are still getting this, first reboot your modem/router.

While that is rebooting, perform the following:

Persistent Storage

• Go to settings > Select Device & Connections > Then Blue-Ray
• Select Persistent Storage > Clear Persistent Storage

Alternate Mac:

• Go to settings > Select General  > Then Network settings
• Go to advanced settings > Alternate Mac address > Select clear
• Select restart

Additional Steps

• Quit all running Apps (For Series X|S consoles)
• Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
• Try the steps in our Connection and Advance Connection Guides
• Open you're Xbox NAT Type
• Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)

[EA_Shepard · Accepted solution]

@SebianX I downloaded the game on my Xbox and tested out all modes. I was able to connect to them all even the co-op matches.

The one thing I did have to do though was download the online pass from Manage Games and Apps within the Xbox settings.

If you are still getting this, first reboot your modem/router.

While that is rebooting, perform the following:

Persistent Storage

• Go to settings > Select Device & Connections > Then Blue-Ray
• Select Persistent Storage > Clear Persistent Storage

Alternate Mac:

• Go to settings > Select General  > Then Network settings
• Go to advanced settings > Alternate Mac address > Select clear
• Select restart

Additional Steps

• Quit all running Apps (For Series X|S consoles)
• Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
• Try the steps in our Connection and Advance Connection Guides
• Open you're Xbox NAT Type
• Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)

[EA_Shepard]

Hey, @SebianX  As this thread is a bit old, things have been updated; we will lock this down and consider this resolved.

If you run into any further issues, please create a new thread or add your information to an existing thread so we can begin tracking accordingly!

Cheers!