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[BUG] - Infomaniak kDrive cloud service not syncing #1142

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4 tasks done
Soupape50 opened this issue Jul 11, 2024 · 4 comments
Closed
4 tasks done

[BUG] - Infomaniak kDrive cloud service not syncing #1142

Soupape50 opened this issue Jul 11, 2024 · 4 comments
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bug Something isn't working, let’s fix that fixed next release Where next release will have the issue fixed workaround avaliable Where a temporary workaround/fix is available for an issue

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@Soupape50
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Before continuing...

  • I agree to follow Atlas' Code of Conduct
  • I have searched our issue tracker to verify that the issue hasn't been reported already
  • I have searched the Atlas documentation beforehand for a solution
  • I am on the latest version of Atlas, and didn't do an unsupported upgrade

Description

First of all, thank you for this awesome tool that is AtlasOS.

Infomaniak, the #1 web hoster in Switzerland, has a cloud storage called kDrive and an app to directly sync the files into Windows Explorer.

When using AtlasOS, it doesn't want to sync files.

I'm guessing it's a background task issue, so I tried the "Enable Background Apps.reg" in the "3. General Configuration" folder, without success.

Thanks a lot for this amazing work!

Steps to reproduce

  1. Create an Infomaniak Account on infomaniak.com
  2. Download kDrive here : https://www.infomaniak.com/en/apps/download-kdrive
  3. Add files using the web version https://kdrive.infomaniak.com
  4. Try to sync them on your computer using the app

Expected behavior

The app should show and sync the files

Actual behavior

The app is stuck on "Syncing (Step 0/10)".

Atlas Edition

Atlas for Windows 11 23H2

Desktop information

  • i5 10th Gen
  • 16GB RAM

Additional content

No response

@Soupape50 Soupape50 added the bug Something isn't working, let’s fix that label Jul 11, 2024
@he3als he3als added the workaround avaliable Where a temporary workaround/fix is available for an issue label Jul 11, 2024
@he3als he3als changed the title [BUG] - Infomaniak kDrive not syncing (well known drive in Switzerland and France) Jul 11, 2024
@he3als
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he3als commented Jul 11, 2024

https://docs.atlasos.net/getting-started/post-installation/atlas-folder/general-configuration/#search-indexing

Enable Search Indexing. We'll be looking to see if there's any alternatives to fully disabling it for next release

@Soupape50
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Thank you so much, it fixed it indeed!

@he3als
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he3als commented Jul 16, 2024

Keeping this open until it's in the documentation or fixed by default

@he3als he3als reopened this Jul 16, 2024
@he3als he3als added the fixed next release Where next release will have the issue fixed label Jul 17, 2024
@he3als
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he3als commented Oct 9, 2024

Fixed in release v0.4.1. See the release for more info on what v0.4 users can do.

@he3als he3als closed this as completed Oct 9, 2024
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Labels
bug Something isn't working, let’s fix that fixed next release Where next release will have the issue fixed workaround avaliable Where a temporary workaround/fix is available for an issue
2 participants