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[Bug] Incorrect data for exit rates in transition overview with segments. #22581

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web-uni-jena opened this issue Sep 12, 2024 · 0 comments
Open
4 tasks done
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Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member

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@web-uni-jena
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web-uni-jena commented Sep 12, 2024

What happened?

If you select a segment where the metric "Page URL is" is used, incorrect exit rates are displayed for the transitions.

segment
transitions-with-segment

The rate is always close to 100%.

As soon as you look at the transition for this single page without a segment, correct and realistic data is displayed.

transitions-without-segment

However, for the metrics exit rates and bounce rates for the selected page in the "Pages" report, the values for the selection with segment or without match.

report-pages-with-segmentation
report-pages-without-segmentation

This seems to be a bug in the transitions. Or is there another explainable reason for this?

What should happen?

Both views, whether with segment or without, should display identical exit rates.

How can this be reproduced?

Analyse exit rates for the transitions dimension with and without segmentation

Matomo version

5.1.1 (self-host)

PHP version

8.3.10

Server operating system

No response

What browsers are you seeing the problem on?

No response

Computer operating system

No response

Relevant log output

No response

Validations

@web-uni-jena web-uni-jena added Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member labels Sep 12, 2024
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Labels
Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member
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