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[Bug] Compare-to is broken for Evolution: Conversion #22601

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4 tasks done
atom-box opened this issue Sep 18, 2024 · 2 comments
Open
4 tasks done

[Bug] Compare-to is broken for Evolution: Conversion #22601

atom-box opened this issue Sep 18, 2024 · 2 comments
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Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. triaged

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@atom-box
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What happened?

Customer reported, and I reproduced in demo.matomo.cloud.

When viewing the Evolution here:
Ecommerce >> Overview >> Conversion
The evolution graph is totally blank.
image

What should happen?

The evolution, comparison, should populate normally: not be blank.

How can this be reproduced?

  1. For a site which has Ecommerce data, and conversions, go in Matomo interface to Ecommerce >> Overview >> Conversion
  2. Choose in date: Year:compare or daterange:compare
  3. In the evolution, choose Conversion.

(Note: the feature is NOT broken for day comparison.
The feature is also NOT broken for comparing

  • Orders
  • Revenue
  • Products
  • Value)

Matomo version

Cloud (5.1.0)

PHP version

No response

Server operating system

No response

What browsers are you seeing the problem on?

No response

Computer operating system

No response

Relevant log output

No response

Validations

@atom-box atom-box added Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. To Triage An issue awaiting triage by a Matomo core team member labels Sep 18, 2024
@des-innocraft des-innocraft added triaged and removed To Triage An issue awaiting triage by a Matomo core team member labels Sep 18, 2024
@sgiehl
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sgiehl commented Sep 19, 2024

Sounds like a duplicate or at least related to #19933, #21993 and #15349

@AdamMcAddEm
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I am also dealing with this issue. Impacts a parent company that leverages Matomo heavily for ecommerce with +30 brands and teams.

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Labels
Potential Bug Something that might be a bug, but needs validation and confirmation it can be reproduced. triaged
4 participants