Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Shaka Ad not clickable #7016

Closed
neerajgulati-airtel opened this issue Jul 10, 2024 · 2 comments
Closed

Shaka Ad not clickable #7016

neerajgulati-airtel opened this issue Jul 10, 2024 · 2 comments
Labels
component: ads The issue involves the Shaka Player ads API or the use of other ad SDKs status: archived Archived and locked; will not be updated type: bug Something isn't working correctly
Milestone

Comments

@neerajgulati-airtel
Copy link

Have you read the FAQ and checked for duplicate open issues?
Yes

If the problem is related to FairPlay, have you read the tutorial?
Yes

What version of Shaka Player are you using?
4.10.3

Can you reproduce the issue with our latest release version?
Yes

Can you reproduce the issue with the latest code from main?
Yes

Are you using the demo app or your own custom app?
Custom app

If custom app, can you reproduce the issue using our demo app?
. Issue not reporoducible in demo app

What browser and OS are you using?
MacOS version: 13.5.2 (22G91)
Chip: Apple M1 Pro
Chrome Version: 117.0.5938.132

For embedded devices (smart TVs, etc.), what model and firmware version are you using?
NA

What are the manifest and license server URIs?

Ad Tag URL: https://pubads.g.doubleclick.net/gampad/ads?iu=/21775744923/external/single_preroll_skippable&sz=640x480&ciu_szs=300x250%2C728x90&gdfp_req=1&output=vast&unviewed_position_start=1&env=vp&impl=s&correlator=

Manifest URL: "https://hoichoihls-airtel.akamaized.net/vhoichoiindia2/Renditions/20240612/1718176016284_trial_jamai_video/hls/master.m3u8?hdnts=st=1720611286~exp=1720625686~acl=/*~hmac=dccd6ba8d68d058a38dcdf6303236ee452dde37eddd801d28d6b86ecb8678a30"
You can use any manifest url however in case above one expires

What did you do?

Play any content
Ad will play but however neither ad is clickable nor the skip ad button or skip timer is showing

What did you expect to happen?
Ad should be clickable. Skip Ad button and timer should be visible
What actually happened?
Ad was not clickable not skip ad timer is showing

While debugging I can see that in my ad container the ad video tag and ad iframe gets rendered which shows the ad. The responsibility of ad click is on iframe but I can see that somehow the ad video tag is getting a z-index of 99. But the iframe is not getting any z-index. Due to which the ad video comes before ad

Please note that I am not using shaka UI Build. I am nowhere adding z-index: 99 to iframe or video.

Please see attached screen shot

image image image

Are you planning send a PR to fix it?

@neerajgulati-airtel neerajgulati-airtel added the type: bug Something isn't working correctly label Jul 10, 2024
@avelad
Copy link
Member

avelad commented Jul 10, 2024

I can't reproduce it in the demo, please include a minimal example of how you are building everything so I can help you. Thanks!

@avelad avelad added status: waiting on response Waiting on a response from the reporter(s) of the issue component: ads The issue involves the Shaka Player ads API or the use of other ad SDKs labels Jul 10, 2024
@neerajgulati-airtel
Copy link
Author

Understood the cause. Please ignore

@shaka-bot shaka-bot removed the status: waiting on response Waiting on a response from the reporter(s) of the issue label Jul 10, 2024
@shaka-bot shaka-bot added this to the v4.11 milestone Jul 10, 2024
@shaka-bot shaka-bot added the status: archived Archived and locked; will not be updated label Sep 8, 2024
@shaka-project shaka-project locked as resolved and limited conversation to collaborators Sep 8, 2024
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
component: ads The issue involves the Shaka Player ads API or the use of other ad SDKs status: archived Archived and locked; will not be updated type: bug Something isn't working correctly
3 participants