Shaka Ad not clickable #7016
Labels
component: ads
The issue involves the Shaka Player ads API or the use of other ad SDKs
status: archived
Archived and locked; will not be updated
type: bug
Something isn't working correctly
Milestone
Have you read the FAQ and checked for duplicate open issues?
Yes
If the problem is related to FairPlay, have you read the tutorial?
Yes
What version of Shaka Player are you using?
4.10.3
Can you reproduce the issue with our latest release version?
Yes
Can you reproduce the issue with the latest code from
main
?Yes
Are you using the demo app or your own custom app?
Custom app
If custom app, can you reproduce the issue using our demo app?
. Issue not reporoducible in demo app
What browser and OS are you using?
MacOS version: 13.5.2 (22G91)
Chip: Apple M1 Pro
Chrome Version: 117.0.5938.132
For embedded devices (smart TVs, etc.), what model and firmware version are you using?
NA
What are the manifest and license server URIs?
Ad Tag URL: https://pubads.g.doubleclick.net/gampad/ads?iu=/21775744923/external/single_preroll_skippable&sz=640x480&ciu_szs=300x250%2C728x90&gdfp_req=1&output=vast&unviewed_position_start=1&env=vp&impl=s&correlator=
Manifest URL: "https://hoichoihls-airtel.akamaized.net/vhoichoiindia2/Renditions/20240612/1718176016284_trial_jamai_video/hls/master.m3u8?hdnts=st=1720611286~exp=1720625686~acl=/*~hmac=dccd6ba8d68d058a38dcdf6303236ee452dde37eddd801d28d6b86ecb8678a30"
You can use any manifest url however in case above one expires
What did you do?
Play any content
Ad will play but however neither ad is clickable nor the skip ad button or skip timer is showing
What did you expect to happen?
Ad should be clickable. Skip Ad button and timer should be visible
What actually happened?
Ad was not clickable not skip ad timer is showing
While debugging I can see that in my ad container the ad video tag and ad iframe gets rendered which shows the ad. The responsibility of ad click is on iframe but I can see that somehow the ad video tag is getting a z-index of 99. But the iframe is not getting any z-index. Due to which the ad video comes before ad
Please note that I am not using shaka UI Build. I am nowhere adding z-index: 99 to iframe or video.
Please see attached screen shot
Are you planning send a PR to fix it?
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