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Community Activity

App on phone and Alexa? Not doing a thing?…

Help…..please….multiple emails to helpdesk and 3 calls and not a thing to fix this issues….no promised email from them…..basically washed their hands of this issues? thermostat works fine as a thermostat but iPhone app and Alexa does nothing…..factor...

AndyD2574 by Community Member
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Google TV Streamer - Kayo not working

Hi allI have just purchased and set up Google TV Streamer and all but Kayo is working okay. Kayo takes forever to load/buffer and then drops back to the previous menu. The Wifi signal is coming up as strong so I don't know what the issue is or how to...

paying for peacock and its not recognizing it anymore

I pay monthly for premium thru google and its not being recognized any more, what's up with that? is there a setting that's changed or needs to be updated? i cannot find any assistance for that. Peacock cant help since I pay thru a third party, googl...

sandyH by Community Member
  • 29 Views
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Data download for Nest Thermostat

There have been a number of posts over the years about downloading Nest usage data over the years. https://www.googlenestcommunity.com/t5/Nest-Thermostats/download-nest-thermostat-data/m-p/211912#M42503I’ve given up on this…This spring we had a 3 day...

NikiM by Community Member
  • 31 Views
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Google nest hub displays partially wrong language

I purchased a few months ago a second gen Google Next Hub and the package came in Chinese. When setting up the device for the first time through my Google Home app (iOS) I followed the process and successfully added it to my home, and at this time th...

SOLE2000 by Community Member
  • 27 Views
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Google Home mini

How can I stop my Google Home mini from being able to control my Nest but still have the mini linked to my account

Jdubb81 by Community Member
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Can’t login to my nest account

Need help with an old nest thermostat as I can’t login to nest account as my password is not longer recognized and nest won’t let me change it, so I can’t migrate and can longer use the thermostat

_edv by Community Member
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Hot water on/off not available

Hi. The hot water on/off has disappeared from my nest Stat and app. It was previously there. I have tried to set up via Equipment, Pro Setup, Hot water on/off but the hot water on/off option doesn't show. Any suggestions please?

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