🎧 Grab your headphones for the latest podcast episode where we explore how authentic relationships, psychological safety, shared human connection, and an emphasis on well-being can transform health systems from the inside out. Patrick Ryan, our Chairman and CEO, sits down with Jeremy Segall, MA, RDT, LCAT, FPCC, the Assistant Vice President and System Chief Wellness Officer at NYC Health + Hospitals to discuss how building resilience through connection in an industry where stakes—and stress—run high. What if the key to better patient outcomes isn't always another process or technology—but rather, creating an environment where your workforce feels supported and can thrive? Find out in our latest episode of PG Pulse: https://lnkd.in/gFtVCHQT
Press Ganey
Hospitals and Health Care
South Bend, IN 85,658 followers
Putting Human Experience at the heart of healthcare
About us
Introducing Human Experience (HX) healthcare, from the pioneers of healthcare transformation. Our powerful HX platform breaks down silos between patient, member, and employee experience—translating data into human stories that fuel action and drive improvement across the continuum of care. Our groundbreaking technology meets the world’s leading experts to solve your biggest problems in better and bolder ways. Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Our innovative team members are located at our offices in Boston, Chicago, South Bend, Baltimore, Charlotte, and Provo, as well as at a number of offsite locations for associates in specific positions. For more information, visit: www.pressganey.com https://twitter.com/PressGaney https://www.youtube.com/@PressGaneyLLC
- Website
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http://www.pressganey.com
External link for Press Ganey
- Industry
- Hospitals and Health Care
- Company size
- 1,001-5,000 employees
- Headquarters
- South Bend, IN
- Type
- Privately Held
- Founded
- 1985
- Specialties
- health care, physician engagement, employee engagement, quality improvement, HCAHPS, patient flow, CGCAHPS, consulting, HHCAHPS, core measures, clinical resource management, data analytics, patient experience, value-based purchasing, safety, transformation, consumerism, member experience, health plans, and healthcare consumerism
Locations
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Primary
1173 Ignition Drive
South Bend, IN 46601, US
Employees at Press Ganey
Updates
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ICYMI: Last week we introduced our newest AI-driven tool, Nursing Intelligence. Cutting analysis time in half for hospitals like Froedtert Hospital, check out how this new feature to our Nursing Excellence Solution is a game changer in operational excellence: https://lnkd.in/gju4ky2S
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50% of healthcare consumers research prescriptions and medical devices on brand websites, but then hit a wall. The solution? Provider directories that connect them directly to care. Discover how this is transforming patient access to treatment: https://lnkd.in/gJsyVZS5
How provider directories are transforming patient access to treatment
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🏆Last call to submit nominations for our Nurse of the Year awards! At #HX25, we'll be spotlighting nursing excellence and awarding two incredible nurses: 🏥 A front-line clinical nurse dedicated to direct patient care 👩⚕️ A nurse leader making impact on their team Nominations close soon, so don't miss your chance to nominate your choice! Submit here ➡️ https://lnkd.in/g-ZwpnzR
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While this work is hard, reimagining healthcare through an equity lens is essential for truly compassionate, connected care. Introducing: 'The Bias Time Out', a moment of reflection before making decisions or interacting with others to help identify and interrupt bias before it impacts decision-making. Learn more about this framework in our upcoming webinar with Deirdre Mylod, PhD, our Executive Director, Institute for Innovation and SVP Research and Analytics. She will be joined by Gina L. Calder, MBA, MPH, FACHE, MBA, MPH, FACHE, Central Region President from Hartford HealthCare and Susan Pollart, MD, Senior Associate Dean for Faculty Affairs and Faculty Development from the University of Virginia. Save your spot today, for a webinar that isn't just another training—it's a concrete tool and framework for building more equitable healthcare systems, one interaction at a time.
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Read the latest article from our Chief Safety and Transformation Officer Tejal Gandhi, MD to learn six key strategies for enhancing patient safety and fostering a culture of transparency and continuous learning. From expanding the definition of harm to leveraging technology, learn how we can create a healthcare environment where patients are and feel safe. Check out more insights here: https://lnkd.in/g2-dNKKV
Redefining patient safety: 6 ways to address harm in healthcare
beckershospitalreview.com
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We've hit the tipping point in healthcare marketing 💻 The million-dollar question: How do you optimize your digital presence to acquire new patients in 2024 and beyond? Discover how to turn this digital shift into your competitive edge with our latest e-book: https://lnkd.in/ghy-eyAV Grab our guide to learn: ⚔️ Why brand perception is your new secret weapon 🔍How to decode what your patients really want 📊The metrics that actually matter for ROI 🧭Your step-by-step roadmap to digital success Stop guessing what patients want. Start knowing what makes them click.
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After a fantastic week in New Orleans, we’re wrapping up #MagnetPTECon! Thanks to everyone who visited our booth—your insights and passion are what's driving the future of care! It’s always great seeing old friends and making some new ones too 😉 We also want to shout out our amazing (and award-winning!) clients for the innovative work they’re doing to advance patient care. It was great to celebrate with you all and we look forward to next year!
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WOW! Yesterday was an incredible Day 1 at #MagnetPTECon. Our team is buzzing with inspiration, fresh insights, and passion for nursing-led innovation. Share in the excitement and stop by Booth 331 to say hi to our team! As we gear up for Day 2, check out some of our favorite moments so far 📸
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🎉 Huge congratulations to Yale New Haven Health for winning the 2024 ANCC Magnet Prize! This recognition celebrates their innovative Psychiatric Inpatient Experience (PIX) survey and the team's commitment to improving psychiatric care. Kudos to the brilliant nurses and teams improving care delivery and leading innovations that advance patient care across their entire system! Congratulations to Yale New Haven Health on their well-deserved recognition, we’re proud to support your transformative work! 🏆 Read more about their win: https://lnkd.in/gaM-7D7V