Valer

Some re-introductions are in order! Today, we’re thrilled to officially announce our rebrand from Voluware to Valer®, taking the name of our industry-leading #PriorAuthorizations and #ReferralManagement solution. This evolution accompanies a new era of company growth, product innovation, partnership expansion, enhanced client service, and more. While there’s a good bit of change ahead, Valer will continue to be the gold standard for automating complex manual prior auth workflows. We’re really excited about this next chapter for our clients, partners, and team. Learn more in our latest press release (and take a look around the new website!): https://hubs.la/Q02gBCZk0

For our next webinar, join Dr. Steve Kim, CEO of Valer, and Tim Holland, Director at The Wilshire Group, for an in-depth discussion on the most critical performance metrics for improving prior authorization processes and strengthening payer-provider relationships. Learn how tracking best-practice KPIs can empower healthcare organizations to: • Optimize operational performance • Evaluate team efficiency through metrics like turnaround time, approval rates, and accuracy of submissions • Strengthen payer negotiations with insights on response times, denial rates, and regulatory adherence Sign up today to secure your spot: https://hubs.ly/Q02XwV9s0

Prior authorizations often pull valuable time and focus away from patient care and contribute to claim denials. But there’s a way to simplify the process and reduce the burden on your team. Join us and Keena Healthcare Technology for an upcoming webinar exploring how prior auth automation can centralize, standardize, and streamline workflows to improve efficiency and accuracy. Key Highlights: • Impact of Automation: See how Valer can reduce workload and streamline your processes. • Workflow Efficiency: Discover automation that enhances staff productivity. • Seamless Integration: Learn about our integration with EHRs for smoother, faster prior authorization processes. Sign up today to secure your spot: https://hubs.la/Q02WNyRq0

Why should you choose Valer over other prior authorization automation vendors? Don’t just take our word for it! Hear from Amber Teves, Manager of Front End Revenue Cycle at Kern Medical, discuss how her team navigated the process of evaluating different prior auth automation solutions and why Valer stood out as the clear choice for their organization.

Prior authorization continues to be a point of contention in the healthcare industry, especially within Medicare Advantage plans. Recent terminations between healthcare systems and MA plans highlight deeper challenges around #PriorAuth processes, contributing to payer-provider friction. Both payers and providers face financial pressures, and misunderstandings about utilization management add to the strain. While 90% of prior authorization requests are ultimately approved, the drawn-out process, largely due to insufficient documentation, causes frustration. Automated prior auth systems and clearer documentation practices could ease tensions. Read the full article here: https://hubs.la/Q02WdFt30

Looking to implement a prior authorization automation solution but unsure where to start? Begin by identifying your organization’s goals and defining what success looks like for you. Hear from Amber Teves, Manager of Front End Revenue Cycle at Kern Medical, as she shares how her team narrowed down exactly what they needed from a solution & why Valer was the perfect fit for the organization.

🔓New partnership unlocked! We’re excited to announce our partnership with Keena Healthcare Technology to enable healthcare organizations to implement pre-certifications more efficiently, speeding up and simplifying the process of #PriorAuth management. By combining Valer’s prior auth management technology with Keena’s expertise in system integrations, our clients can enjoy seamless, integrated workflows that sync bi-directionally with any EHR. To learn more about the partnership, read the full press release here: https://hubs.la/Q02Wkjn80

Did you miss our most recent webinar exploring how OHSU’s patient access team leveraged automation to transform prior authorization workflows? No worries! Catch it on demand. Visit the following link to watch the webinar and learn how the organization was able to transform its manual workflows to fit the unique needs of a varied payer mix: https://hubs.la/Q02VZtlf0

A recent Senate report exposed troubling practices from major Medicare Advantage insurers using AI-driven automation to deny prior authorization requests at alarming rates, particularly for post-acute care. While AI can enhance efficiency, this report underscores a major flaw: it's being used to prioritize profit over patient care. Automation can and should streamline workflows without compromising patient outcomes. Health systems should combine advanced technology with human oversight to ensure that prior auth decisions are informed, accurate, and patient-centered. Our solution is designed to enhance, not replace, the expertise of medical professionals. This balanced approach reduces errors, speeds up approvals, and ensures that denials are fair and based on clinical necessity, not profit margins. For the full Fierce Healthcare piece, follow this link: https://hubs.la/Q02VbZQY0 To learn more about how Valer can support your prior auth workflows, contact us today: https://hubs.la/Q02VbYxy0

Last chance to sign up for today’s webinar with Oregon Health & Science University! In this must-attend session, Joe Whipple, Manager of Centralized Managed Care and Price Estimates, will share how his team drastically improved productivity, reduced errors, and set a new industry benchmark for prior auth management processes. Sign up now to secure your spot: https://hubs.la/Q02VbXhm0