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Customers

Hear it From Your Peers

Learn how Newgen turned out to be an ideal digital transformation partner for Bank Midwest and addressed their requirements in a seamless manner.

Know how Newgen, is helping Bank of the Bahamas in achieving the goal of becoming the most efficient and customer-centric bank.

Discover how Newgen enabled National Commercial Bank to digitize operations, deliver on customer promise, innovate, and foster thought leadership.

Hear it From Your Peers

Learn how Newgen turned out to be an ideal digital transformation partner for Bank Midwest and addressed their requirements in a seamless manner.

Know how Newgen, is helping Bank of the Bahamas in achieving the goal of becoming the most efficient and customer-centric bank.

Discover how Newgen enabled National Commercial Bank to digitize operations, deliver on customer promise, innovate, and foster thought leadership.

In today’s rapidly shifting business landscape, digitization is not a matter of choice anymore. Organizations across industries realize the criticality of embracing digitization and investing in advanced technologies to stay ahead of the curve.

Hear it From Your Peers

Learn how Newgen turned out to be an ideal digital transformation partner for Bank Midwest and addressed their requirements in a seamless manner.

Know how Newgen, is helping Bank of the Bahamas in achieving the goal of becoming the most efficient and customer-centric bank.

Discover how Newgen enabled National Commercial Bank to digitize operations, deliver on customer promise, innovate, and foster thought leadership.

Hear it From Your Peers

Learn how Newgen turned out to be an ideal digital transformation partner for Bank Midwest and addressed their requirements in a seamless manner.

Know how Newgen, is helping Bank of the Bahamas in achieving the goal of becoming the most efficient and customer-centric bank.

Discover how Newgen enabled National Commercial Bank to digitize operations, deliver on customer promise, innovate, and foster thought leadership.

Hear it From Your Peers

Learn how Newgen turned out to be an ideal digital transformation partner for Bank Midwest and addressed their requirements in a seamless manner.

Know how Newgen, is helping Bank of the Bahamas in achieving the goal of becoming the most efficient and customer-centric bank.

Discover how Newgen enabled National Commercial Bank to digitize operations, deliver on customer promise, innovate, and foster thought leadership.

Hear it From Your Peers

Learn how Newgen turned out to be an ideal digital transformation partner for Bank Midwest and addressed their requirements in a seamless manner.

Know how Newgen, is helping Bank of the Bahamas in achieving the goal of becoming the most efficient and customer-centric bank.

Discover how Newgen enabled National Commercial Bank to digitize operations, deliver on customer promise, innovate, and foster thought leadership.

Hear it From Your Peers

Learn how Newgen turned out to be an ideal digital transformation partner for Bank Midwest and addressed their requirements in a seamless manner.

Know how Newgen, is helping Bank of the Bahamas in achieving the goal of becoming the most efficient and customer-centric bank.

Discover how Newgen enabled National Commercial Bank to digitize operations, deliver on customer promise, innovate, and foster thought leadership.

Hear it From Your Peers

Learn how Newgen turned out to be an ideal digital transformation partner for Bank Midwest and addressed their requirements in a seamless manner.

Know how Newgen, is helping Bank of the Bahamas in achieving the goal of becoming the most efficient and customer-centric bank.

Discover how Newgen enabled National Commercial Bank to digitize operations, deliver on customer promise, innovate, and foster thought leadership.

Customer Speak

Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, execution, focus, and flexibility.

Greg Sullins

Executive Vice President

Wilson Bank & Trust

With Newgen’s digital automation platform, we transformed the customer onboarding process at our branches in the first phase of our implementation. After the success of this project, we rolled out a retail loan origination system (RLOS) for our customers along with automating the credit card process. Our ambition is to become the digital bank of choice in Bermuda. We plan to launch Newgen’s omnichannel customer engagement (CCM) product suite to further improve our customers’ experience. Our digital transformation journey so far has been fantastic with Newgen as our technology partner.

Michael DeCouto

Chief Digital & Marketing Officer

Clarien Bank Bermuda

Customer Speak

Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, execution, focus, and flexibility.

Greg Sullins

Executive Vice President

Wilson Bank & Trust

With Newgen’s digital automation platform, we transformed the customer onboarding process at our branches in the first phase of our implementation. After the success of this project, we rolled out a retail loan origination system (RLOS) for our customers along with automating the credit card process. Our ambition is to become the digital bank of choice in Bermuda. We plan to launch Newgen’s omnichannel customer engagement (CCM) product suite to further improve our customers’ experience. Our digital transformation journey so far has been fantastic with Newgen as our technology partner.

Michael DeCouto

Chief Digital & Marketing Officer

Clarien Bank Bermuda

Customers Speak

Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, execution, focus, and flexibility.

Greg Sullins

Executive Vice President

Wilson Bank & Trust

With Newgen’s digital automation platform, we transformed the customer onboarding process at our branches in the first phase of our implementation. After the success of this project, we rolled out a retail loan origination system (RLOS) for our customers along with automating the credit card process. Our ambition is to become the digital bank of choice in Bermuda. We plan to launch Newgen’s omnichannel customer engagement (CCM) product suite to further improve our customers’ experience. Our digital transformation journey so far has been fantastic with Newgen as our technology partner.

Michael DeCouto

Chief Digital & Marketing Officer

Clarien Bank Bermuda

Customers Speak

With Newgen’s low code digital automation platform, we have been able to digitize most of the paperwork in a centralized repository. Our operational efficiency has improved significantly by automating the manual processes. The easy and quick customer validation process has significantly reduced the processing time of personal and housing loans. The real-time reporting functionality has enhanced process visibility and control. We are glad to have Newgen as our technology partner for over a decade and has helped us stay current, compliant, and competitive with its products.

Dr. Tariq Saleh Taha

Chief Retail Banking Officer

Bank Dhofar

Customers Speak

Using Newgen’s online account opening software, built on a low code digital automation platform, has enabled Fidelity Bank to digitize and standardize its account opening process. Hitherto, the process required various manual hand-offs, resulting in high turnaround time and errors. With Newgen’s software, the bank has witnessed a reduction in operational expenses and an improvement in the customer response time, thereby enhancing customer experience. Newgen has proven to be a reliable partner in our digital transformation journey.

Mr. Simon Adu-Gyamfi

Director, Banking Operations

Fidelity Bank Ghana Limited

Customers Speak

With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user friendliness, and contentious support/engagement. Newgen team ensured all compliance requirements. We are happy to engage with Newgen and look forward to leveraging their products for our current and future digital requirements.

Vinodanand Jha

Sr. Vice President – Information Technology and Administration

Olam International Ltd. Gabon

We have successfully completed over 3 years of Go Live with Newgen as one of our valuable IT partner. Implementation of Newgen product has successfully addressed challenges faced by TCI related to Accounts Payable Project. Post successful Go Live, Newgen has worked closely with TCI team to implement change requests which have enhanced user experiences over period of time.

Amit Sadhwani

GM Finance

Travel Corporation of India

Customers Speak

Any improvement starts from a pebble idea; I always believe projects are generated by pebble ideas—ideas which create ripples of transformation. So, here the pebble idea was to capture optical character recognition (OCR) in the invoices. This led to the massive overhauling of systems and underlying processes. With Newgen’s digital transformation platform, we developed such a unique system that hyper-drives and empowers more efficient, optimal processes. The benefits are reaped at the scale at which we operate, bringing all business units together under one umbrella. The system went live just before the break of the pandemic, making our team well-equipped to carry out our operations from the safety of our homes. We would have been badly stuck, if not for this system.

Liza Montelibano

Chief Financial Officer & Corporate Information Officer

Aboitiz Power Corporation

Customers Speak

Any improvement starts from a pebble idea; I always believe projects are generated by pebble ideas—ideas which create ripples of transformation. So, here the pebble idea was to capture optical character recognition (OCR) in the invoices. This led to the massive overhauling of systems and underlying processes. With Newgen’s digital transformation platform, we developed such a unique system that hyper-drives and empowers more efficient, optimal processes. The benefits are reaped at the scale at which we operate, bringing all business units together under one umbrella. The system went live just before the break of the pandemic, making our team well-equipped to carry out our operations from the safety of our homes. We would have been badly stuck, if not for this system.

Liza Montelibano

Chief Financial Officer & Corporate Information Officer

Aboitiz Power Corporation

Newgen demonstrated to us a ‘can do, will do’ attitude towards the business. They demonstrated practical ways of integration and capability of their omnichannel platform which we could build upon with other products, be it on the deposit side or loan side. When we did our due diligence by talking with other peer banks, we found that they had a very good experience with Newgen in terms of delivery, execution, focus, and flexibility.

Greg Sullins

Executive Vice President

Wilson Bank & Trust