Hospitality Human Capital Management

Find candidates that reflect your brand values and recruit faster

Create simple, friendly experiences for candidates to apply for jobs. Use digital assistants to instantly answer their questions. Accelerate hiring with AI-based processes and self-scheduled interviews.

Make onboarding new hotel staff fast and easy

Give new hotel staff an easy-to-follow onboarding process they can complete from any device.

Focus on guests, not on time tracking and work scheduling

Efficiently monitor staff hours while validating time entries and applying hotel payroll rules. Build flexible schedules that accommodate employees and account for holiday surges and times of high occupancy.

• Explore time and labor solutions (PDF)
• Explore absence management solutions

Boost productivity with digital assistants, SMS, and social

Allow staff to ask HR questions in their own words via text or speech and answer them without human intervention. Let staff submit help requests through multiple channels and track cases to closure.

• Explore digital assistant solutions
• Explore HR help desk solutions

Respond to changes with adaptive staffing

Create flexible workforce plans that can accommodate changing demand. Model a variety of scenarios and understand the impact of staffing decisions.

Train staff efficiently with role-based learning paths

Enhance learning with job-specific training. Create personalized to-do lists to ensure hotel staff complete HR tasks and training on-time.

• Explore digital learning solutions for OPERA
• Explore Oracle Learning (PDF)