Starting October 24, 2024, you must log-into PlayStation Stars on
PS App and accept the updated PlayStation Stars Terms of Service to be a PlayStation Stars member.
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You can join via either PlayStation App or PlayStation.com. Just click the option to join and then review and accept the PlayStation Stars terms.
By evaluating feedback, continuing to improve the experience, iterating quickly, and continuously adding new members on a rolling basis, we will be able to ensure our members have an optimized experience with PlayStation Stars. If you were randomly put on the waitlist, you will be given access to PlayStation Stars within or about two months from signing up.
All waitlisted accounts will gain access to PlayStation Stars in about two months from their registration date.
Campaigns will have a wide range of activities: exploring overlooked game areas, playing with friends, competing in global tournaments, mastering new console features, and knowledge-testing puzzles, among others (PS3 only streaming games excluded).
Points can be redeemed by accessing your Rewards Catalog on PlayStation App > Player Profile > PlayStation Stars > Rewards Catalog.
You can increase your status level by earning a set number of Rare and Above Trophies and purchasing a set number of Full Games from the PlayStation Store within any calendar year (January 1 to December 31). See below for details:
Level 1 | Entry level |
Level 2 | Purchase one Full Game from PlayStation Store and earn one Rare and Above Trophy. |
Level 3 | Purchase two Full Games from PlayStation Store and earn 32 Rare And Above Trophies. |
Level 4 | Purchase four Full Games from PlayStation Store and earn 128 Rare And Above Trophies. |
Note that Full Game purchases and Trophies earned during a calendar year are not carried over to the next calendar year for purposes of determining your status level in that next calendar year.
‘Full Game(s)’ means a paid for digital game purchased and downloaded from PlayStation Store and classified as ‘full game’ or ‘premium edition’ on the game page. It excludes free games, games for $0.00 or equivalent, free trials of games, games included in PlayStation Plus for subscribers, demos, DLC, add-ons or any other purchase from PlayStation Store. Bundles that include one game or more, or bundles that include a game and upgrades, other versions, add-ons, DLC, avatars or other items will count as one ‘Full Game’. All other bundles that do not include one game will not count as a ‘Full Game’.
‘Rare and Above Trophy and Trophies’ include those trophies with rarity values of rare, very rare and ultra-rare at the time of earning and can be from any game you already own. Learn more about trophy setting here.
Level 4 Members in select countries will have the added benefit of Priority routing to our chat support team.
Note: PlayStation Stars Premier Support cannot guarantee wait times. All support benefits are subject to availability.
You can view your membership status level on PlayStation App and when logged into your account on PlayStation.com.
You can cancel your PlayStation Stars membership on PlayStation App under your PlayStation Stars account or by closing your PlayStation Network account.
Enter your date of birth.