If you encounter a problem using Vector Search, there are two ways to get support. In either case, include the following details in your communication:
- The command or code you ran that triggered the problem.
- The environment in which you ran the command or code. For example, did you run it in a Compute Engine instance or in an on-premises computer?
- The behavior you observed and how it differs from what you expected.
Create a Cloud Customer Care ticket
If you have a Customer Care package, you can file a support ticket. For information about getting a Cloud Customer Care package, see Customer Care.
In the Google Cloud console, navigate to the Cases page.
Click Create case.
- In the Title field, type
Vector Search. - In the Category field, select Machine Learning.
- In the Component field, select Vector Search.
- In the Description field, provide the requested information and respond to the questions. Be sure to include relevant details, such as project / index / operation id, error messages etc.
- Click Submit.
- In the Title field, type
Ask the community
Alternatively, you can get support using one of the following public channels.
- For client SDK related questions, file an issue on GitHub.
- For other support questions, post them to the google-cloud-vertex-ai tag in Stack Overflow.