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Product Applications
Find, access, and login to your product application portal as a current customer.

Product Support Portals
Use the Change Healthcare product support portals to submit support requests and find answers to your questions.

Marketplace Login
View your current quotes and finalize your order by logging into your Marketplace account.

Community Login
Login to your community accounts to get product updates, ask questions, and learn best practices.
Support

Support

Find Help
Get help with Change Healthcare products, find resources such as enrollment forms and payer lists, and quickly resolve common issues.

Enrollment Services
Find forms for medical claims, patient eligibility, ERA, and EFT payment information.

Change Healthcare Community
Access product updates and information, ask questions, learn about best practices & benchmarks, and connect with experts & peers.

HIPAA Simplified
Your online resource for healthcare regulations and standards.

Speak with customer support 866-371-9066
Contact

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Contact Sales

Partnership Inquiry

Already a customer? Find your product support portal.

Speak with a Sales agent

1-866-817-3813

If you're interested in partnering with Change Healthcare, please fill out the form below and we’ll be in touch soon.

We have a long history of helping clients, customers, and partners navigate the changing landscape of healthcare.

Speak with a Sales agent

1-866-817-3813

Thank You

We appreciate your interest in Change Healthcare. A member of our team will contact you to better understand your needs and discuss potential solutions.

Together, we are accelerating the journey toward improved lives and healthier communities.

Product Support Portals

Please find the portal below that supports the product that you need assistance with and click “Get Help” to login for helpful information or to submit a ticket for resolution.

Product Support

Customer Care Hub

The Customer Care Hub is an online self-service tool for Change Healthcare support. You will find helpful how-to documents, access to customer support analysis, and case management for your service-impacting and onboarding cases.

Products supported in the Customer Care Hub include Claims & Denials Advisor, Clinical Exchange (Clinician), Communications & Payment Services (CPS), Dental Network Solutions, Network Solutions Products, and Patient Access Advisor.

Get Support

Additional Product Support Portals

Network Solutions

Products also supported via Connect Center

Assurance EDI
Clearance EDI

Pharmacy Solutions

Products supported

Pharmacy Business Intelligence Solutions (Explore DX® and Rx Clarity)
Pharmacy Management Software Solutions (Enterprise Pharmacy System™, Turn Rx®, Converge Rx™, and Freedom Data)
Pharmacy Network Solutions, & Pharmacy Revenue Cycle and Billing Solutions (Absolute AR®, MedRx™, and eRx Network)

Software & Analytics Solutions

Products supported via Customer Connection

HealthQx®
InterQual®
Patient Education

AccuReg Service & Support

Available Support 24/7
For everyday support needs, we offer legacy AccuReg customers several convenient ways to reach us:

AccuReg Ticket Center (Zendesk): accuregsoftware.zendesk.com. This support platform allows customers to open a ticket, which will be reviewed by our Client Services team. The issue will be resolved in a timely manner, so you don’t skip a beat.
AccuReg Client Services Team: For urgent needs, contact your Client Services Coordinator directly or our Client Services team at support@accuregsoftware.com or 855-210-1398.
HL7 Support: If the AccuReg application or HL7 feed is down, email HL7-support@accuregsoftware.com
(cc support@accuregsoftware.com on the email) or call us directly at 763-330-3071.