Protecting Consumers from Fraud and Deception
As the nation’s consumer protection agency, the Federal Trade Commission has a broad mandate to protect consumers from fraud and deception in the marketplace. To fulfill this goal, the FTC takes law enforcement actions, provides consumer and business education, issues reports and policy guidance, leads workshops, and participates in other forums.
- Ecom Genie ( )
- Asbury Automotive Group, Inc., et al., In the Matter of ( )
- Lyft, Inc., U.S. v. ( )
- H&R Block, In the Matter of ( )
- LCA-Vision Inc. d/b/a LasikPlus ( )
- American Future Systems, Inc. ( )
- Instant Brands LLC, In the Matter of ( )
- Grand Canyon University/Grand Canyon Education ( )
- Invitation Homes Inc., FTC v. ( )
- Rytr ( )
- DoNotPay ( )
- USA Student Debt Relief, FTC v. ( )
- CarShield ( )
- Verkada Inc., U.S. v. ( )
- Coulter Motor Company and Gregory DePaola, FTC and State of Arizona v. ( )
- Career Step, LLC, FTC v. ( )
- Financial Education Services ( )
- Zurixx, LLC ( )
- Adobe, Inc., U.S. v. ( )
- Vroom, Inc. FTC v. ( )
- FTC Announces Tentative Agenda for November 14 Open Commission Meeting ( )
- FTC Sends More Than $536,000 in Refunds to Consumers Deceived by Misleading Ads for Sobrenix “Anti-Alcohol Craving” Supplement ( )
- FTC Takes Action Against Online Cash Advance App Dave for Deceiving Consumers, Charging Undisclosed Fees ( )
- FTC Sends More Than $2.5 Million to Consumers Deceived by Credit Karma’s Allegedly False “Pre-Approved” Credit Offers ( )
- FTC Sends More Than $1 Million to Consumers Harmed by Rhinelander Auto’s Unlawful Junk Fees and Discriminatory Financing ( )
- FTC Takes Action to Stop Online Business Opportunity Scam That Has Cost Consumers Millions ( )
- FTC Takes Action to Stop Lyft from Deceiving Drivers with Misleading Earnings Claims ( )
- FTC Denies Motion to Disqualify Administrative Law Judge in H&R Block Case ( )
- Federal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships ( )
- FTC Sends More Than $449,000 to Consumers Harmed by ‘Extended Vehicle Warranty’ Scam ( )
- FTC Sends More Than $1.1 Million in Refunds to Consumers Deceived by Bait-and-Switch Ads for LASIK Vision Correction Procedures ( )
- FTC Sends Refunds to Consumers Who Bought Pyrex Glass Manufacturer’s Products Falsely Advertised as Made in USA ( )
- FTC Sends More Than $2.8 Million in Refunds to Consumer Deceived by Supposed “Free Trial” Offers for Personal Care Products and Supplements ( )
- FTC Announces Crackdown on Deceptive AI Claims and Schemes ( )
- FTC Takes Action Against Invitation Homes for Deceiving Renters, Charging Junk Fees, Withholding Security Deposits, and Employing Unfair Eviction Practices ( )
- FTC Action Leads to Settlement Against Individual and Company that Operated Business Opportunity Scheme That Took Millions from Consumers ( )
- FTC Orders Shut Down Unauthorized Billing and Credit Card Laundering Schemes, Require Turn Over of Assets Valued at Approximately $40 Million ( )
- FTC Announces Tentative Agenda for September 19 Open Commission Meeting ( )
- FTC Warns Adoption Intermediaries Against Misleading Parents ( )
- FTC Staff Issue Report on Multi-Level Marketing Income Disclosures ( )
- No shortcuts to five stars: Lessons from the FTC’s settlement with Sitejabber( )
- Click to Cancel: The FTC’s amended Negative Option Rule and what it means for your business( )
- Mark your calendars, telemarketers and sellers! October 15 is the Telemarketing Sales Rule’s Record Store Day.( )
- Operation AI Comply: continuing the crackdown on overpromises and AI-related lies( )
- Mind your net impression: when seafood is not wild, fresh-caught, or local( )
- When “IP” stands for illegal practices: Protecting your business from trademark deception( )
- Special Delivery for Adoption Intermediaries: No Tolerance for Deception( )
- FTC staff report analyzes 70 MLM income disclosure statements( )
- What’s the worst that could happen?( )
- Car dealers included add-ons without consumers’ consent and discriminated against Black and Latino buyers, alleges FTC( )
- Bait, switch, hitch, and which? FTC and Arizona AG challenge car dealers’ alleged deceptive and discriminatory practices( )
- We’ll pay you to give our new rule a good review( )
- Don’t waste your energy on a solar scam( )
- FTC says CarShield shielded consumers from the truth about limitations of its vehicle service contracts( )
- $43.5 million in redress and debt cancellation to servicemembers, military spouses, and other consumers due to multiple missteps by education provider Career Step( )
- How is a student debt relief outfit allegedly misleading consumers? Let us count the ways. ( )
- Warning to companies selling cannabis edibles packaged like snacks popular with kids: Put safety over sales( )
- Anonymous messaging app targeting teens: Read the disturbing allegations in FTC and Los Angeles DA action against NGL( )
- Little used coupe: $1 million FTC settlement with online auto dealer Vroom sends key compliance messages to industry( )
- Warranty warnings: Don’t interfere with consumers’ right to repair( )
- The Attention Economy: Monopolizing Kids’ Time OnlineFebruary 25, 2025
- Open Commission Meeting- March 21, 2024March 21, 2024
- PrivacyCon 2024March 6, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - February 14, 2024February 14, 2024
- Informal Hearing on Proposed Amendments to the Negative Option Rule - January 31, 2024January 31, 2024
- Open Commission Meeting -January 18, 2024January 18, 2024
- Open Commission Meeting - September 14, 2023September 14, 2023
- Open Commission Meeting - March 16, 2023March 16, 2023
- Open Commission Meeting - January 19, 2023January 19, 2023
- Open Commission Meeting - December 14, 2022December 14, 2022
- Open Commission Meeting - October 20, 2022October 20, 2022
- Protecting Kids from Stealth Advertising in Digital MediaOctober 19, 2022
- Open Commission Meeting -May 19, 2022May 19, 2022
- Open Commission Meeting - April 28, 2022April 28, 2022
- Open Commission Meeting - March 17, 2022March 17, 2022
- Open Commission Meeting – July 1, 2021July 1, 2021
- Bringing Dark Patterns to Light: An FTC WorkshopApril 29, 2021
- Cmr. Chopra remarks at event hosted by Truth in AdvertisingJanuary 11, 2021
- Reviewing the Franchise Rule: An FTC WorkshopNovember 10, 2020
- Consumers and Class Action Notices: An FTC WorkshopOctober 29, 2019
- Statement of Commissioner Andrew N. Ferguson Concurring in Part and Dissenting in Part In the Matter of Lyft, Inc. ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Rebecca Kelly Slaughter and Commissioner Alvaro M. Bedoya In the Matter of Lyft, Inc. ( )
- Dissenting Statement of Commissioner Melissa Holyoak In the Matter of Lyft, Inc. ( )
- Statement of Chair Lina M. Khan Joined by Commissioner Alvaro M. Bedoya Concurring in the Denial of the Motion In the Matter of H&R Block, Inc., et al. ( )
- Statement of Commissioner Andrew N. Ferguson Dissenting in Part and Concurring in the Denial of the Motion In the Matter of H&R Block, Inc., et al. ( )
- Statement of Commissioner Rebecca Kelly Slaughter Regarding the Final Trade Regulation Rule Concerning Recurring Subscriptions and Other Negative Option Programs ( )
- Dissenting Statement of Commissioner Melissa Holyoak re Negative Option Rule ( )
- Concurring Statement of Commissioner Melissa Holyoak Regarding Invitation Homes ( )
- Concurring and Dissenting Statement of Commissioner Andrew N. Ferguson in the Matter of Invitation Homes ( )
- Oral Remarks of Commissioner Melissa Holyoak at the Open Commission Meeting on September 19, 2024 ( )
- Remarks of Commissioner Melissa Holyoak at National Advertising Division Keynote 2024 ( )
- Remarks of Samuel Levine at the National Advertising Division Annual Conference 2024 ( )
- Concurring Statement of Commissioner Melissa Holyoak Regarding Verkada, Inc. ( )
- Concurring Statement of Commissioner Andrew N. Ferguson In the Matter of RivX Automation ( )
- Statement of Commissioner Rebecca Kelly Slaughter In the Matter of Care.com, Inc ( )
- Statement of Commissioner Melissa Holyoak In the Matter of Asbury Automotive Group ( )
- Concurring Statement of Commissioner Andrew N. Ferguson in the Matter of Asbury Automotive Group, Inc. ( )
- Joint Statement of Chair Lina M. Khan, Commissioner Rebecca Kelly Slaughter, and Commissioner Alvaro M. Bedoya In the Matter of Coulter Motor Company, LLC ( )
- Dissenting and Concurring Statement of Commissioner Melissa Holyoak In the Matter of Coulter Motor Company, LLC ( )
- Concurring and Dissenting Statement of Commissioner Andrew N. Ferguson in the Matter of Coulter Motor Company, LLC ( )
- Opinion 14-1 ( )
- General Motors Company ( )
- Opinion 10-1 ( )
- Opinion 10-2 ( )
- Opinion 09-2 ( )
- Opinion 09-1 ( )
- Opinion 09-1 ( )
- Opinion 08-1 ( )
- Opinion 08-1 ( )
- Letter Responding To Complaint From Campaign for a Commercial-Free Childhood Concerning the Advertising and Promotion of PG-13-Rated Movies To Children ( )
- Letter Responding To Complaint From Computer & Communications Industry Association Regarding Alleged Misrepresentations of Consumer Fair Use and Related Rights by Certain ( )
- Opinion 07-1 ( )
- Sony Electronic's Proposal to Resell As “New” Returned Consumer Electronics Products ( )
- Letter To Commercial Alert Concluding -- With Respect To A Type of Amplified Word of Mouth Marketing -- That The Staff Will Determine On A Case-By-Case Basis Whether Law ( )
- Opinion 06-2 ( )
- Opinion 06-1 ( )
- Letter to Council for Responsible Nutrition Regarding ConsumerLab.com, LLC and its Product Review and Voluntary Certification Programs for Testing Dietary Supplements and Similar ( )
- Letter to the DMA Regarding Email Messages Containing Content From Multiple Advertisers When One of the Advertisers Has the Recipient's Affirmative Consent ( )
- Letter To Commercial Alert Applying Commission Policy To Determine On A Case-By-Case Basis Whether Particular Advertising Formats Such As Product Placements Are Deceptive ( )
- Opinion 04-2 ( )
- Protecting Older Consumers 2023-2024: A Report of the Federal Trade Commission ( )
- Multi-Level Marketing Income Disclosure Statements ( )
- Biennial Report to Congress Under the Do-Not-Call Registry Fee Extension Act of 2007 for Fiscal Years 2022 and 2023 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2023 ( )
- Protecting Older Consumers 2022-2023: A Report of the Federal Trade Commission ( )
- Protecting Kids from Stealth Advertising in Digital Media: A FTC Staff Perspective ( )
- National Do Not Call Registry Data Book for Fiscal Year 2022 ( )
- Protecting Older Consumers 2021-2022: A Report of the Federal Trade Commission ( )
- Bringing Dark Patterns to Light ( )
- E-Cigarette Report for 2015-2018 ( )
- National Do Not Call Registry Data Book for Fiscal Year 2021 ( )
- Protecting Older Consumers 2020-2021: A Report of the Federal Trade Commission ( )
- Protecting Consumers During the COVID-19 Pandemic: A Year in Review ( )
- Order to File Special Report Regarding Physician Group and Healthcare Facility Mergers ( )
- National Do Not Call Registry Data Book for Fiscal Year 2020 ( )
- Staff Perspective Paper on Loot Box Workshop ( )
- Social Media Bots and Advertising: FTC Report to Congress ( )
- Made in the USA: An FTC Workshop ( )
- "That's the Ticket" Workshop: Staff Perspective ( )
- A Brief Primer on the Economics of Targeted Advertising ( )
- Samuel Levine Letter to New York Senate on Junk Fees ( )
- Samuel Levine Letter to Virginia Legislature on Junk Fees ( )
- BCP Staff Comment to U.S. Department of Education Concerning Proposed Regulations Protecting Postsecondary Students ( )
- FTC Staff Comment Before the Federal Communications Commission Regarding Advanced Methods to Target and Eliminate Unlawful Robocalls ( )
- FTC Comment Before the Federal Communications Commission Regarding Liability for Telemarketing Calls Under the Telephone Consumer Protection Act (TCPA), CG Docket No. 11-50 ( )
- FTC Comment Before the Federal Communications Commission In the Matter of Empowering Parents and Protecting Children in an Evolving Media Landscape (MB Docket No. 09-194) ( )
- Possible Anticompetitive Barriers to E-Commerce: Contact Lenses: A Report from the Staff of the FTC ( )
- The Consumer Reviews and Testimonials Rule: Questions and Answers ( )
- Mobile Health App Interactive Tool ( )
- Complying with the Made in USA Standard ( )
- Complying with the Eyeglass Rule ( )
- Business Guidance Concerning Multi-Level Marketing ( )
- FTC CARS Rule: Combating Auto Retail Scams – A Dealers Guide ( )
- What Third Party Sellers Need to Know About the INFORM Consumers Act ( )
- CAN-SPAM Act: A Compliance Guide for Business ( )
- Las Estafas y Su Pequeño Negocio: Una Guía Para los Negocios ( )
- Scams and Your Small Business: A Guide for Business ( )
- FTC's Endorsement Guides: What People Are Asking ( )
- Informing Businesses about the INFORM Consumers Act ( )
- Health Products Compliance Guidance ( )
- Mobile Health App Developers: FTC Best Practices ( )
- Featuring Online Customer Reviews: A Guide for Platforms ( )
- Soliciting and Paying for Online Reviews: A Guide for Marketers ( )
- FAQs: Complying with the Contact Lens Rule ( )
- The Contact Lens Rule: A Guide for Prescribers and Sellers ( )
- Disclosures 101 for Social Media Influencers ( )
- Divulgaciones 101 para influenciadores de los medios sociales ( )
- Protecting Military Servicemembers and Veterans from Financial Scams and Fraud: Prepared Statement of the Federal Trade Commission Before the House Subcommittee on National Security ( )
- Stopping COVID-19 Fraud and Price Gouging ( )
- Opening Statement Of Acting Chairwoman Rebecca Kelly Slaughter before the United States House Committee on Energy and Commerce Subcommittee on Consumer Protection and Commerce: The Urgent Need To Fix Section 13(B) Of The FTC Act ( )
- Prepared Statement of the Federal Trade Commission: Curbing COVID Cons: Warning Consumers about Pandemic Frauds, Scams, and Swindles ( )
- Prepared Statement of the Federal Trade Commission: The Urgent Need to Fix Section 13(b) of the FTC Act ( )
- Prepared Statement of the Federal Trade Commission: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Acting Chairwoman Rebecca Kelly Slaughter: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Rohit Chopra: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Christine S. Wilson: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Prepared Statement of Commissioner Noah Joshua Phillips: Strengthening the Federal Trade Commission's Authority to Protect Consumers ( )
- Statement of Commissioner Noah Joshua Phillips Regarding the Hearing on Oversight of the Federal Trade Commission ( )
- Oversight of the Federal Trade Commission ( )
- Prepared Statement of the Federal Trade Commission: “Abusive Robocalls and How We Can Stop Them,” Before the Committee on Commerce, Science and Transportation, United States Senate ( )
- Prepared Statement of the Federal Trade Commission: "Still Ringing Off the Hook: An Update on Efforts To Combat Robocalls," Before the Special Committee on Aging, United States Senate ( )
- Prepared Statement of the Federal Trade Commission on "Staying A Step Ahead: Fighting Back Against Scams Used To Defraud Americans” ( )
- Prepared Statement of the Federal Trade Commission On “Combatting Illegal Robocalls: Initiatives To End the Epidemic ( )
- Prepared Statement of the Federal Trade Commission On Emerging Threats in the Online Advertising Industry ( )
- Prepared Statement of the Federal Trade Commission Entitled “Stopping Fraudulent Robocall Scams: Can More Be Done?” ( )
