Thanks for following up with us, Mike. Please feel free to forward this
screenshot to our team via email at socialmedia@gm.com with ATTN: OnStar
Community/Justmike in the subject headline. We will keep an eye out for
your reply in the meantime.
The Amazon Alexa skill for the vehicle mobile app will not returning to
vehicles. That being said, Members can still use remote commands to
perform the same functions that were available via Alexa, with an active
eligible service plan. If you have an...
Please know, OnStar has discontinued the vehicle mobile apps Skill
feature for Amazon Alexa-supported devices. Our goal is to provide our
Members access to OnStar, wherever they are. We found that our members
prefer to use remote commands in their ve...
Thanks for connecting with us here. You can view your billing by
visiting your GM account at https://experience.gm.com. To edit your
account information, such as your billing information, select your
profile icon in the top right-hand corner. Then, s...
We greatly appreciate the update, James. Thanks for following up. Moving
forward, we are only an email away in the future if you need any further
assistance with your OnStar hardware or services.
