From “what just happened” to “where am I,” we’ve got you.
Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. Car thieves? We’ll stop them in their tracks.* The OnStar Safety & Security Plan* gives you OnStar navigation,* GM Roadside Assistance* (including towing), and if you’re in a crash,* we’ll check in and send help, even if you can’t ask for it.
Safety & Security Plan highlights
Automatic Crash Response
If you’re in a crash, we’re with you. Even if you can’t ask for help, we’ll send help to you.
Roadside Assistance
Whether you’re out of gas, your tire’s flat, or your car just stopped and who knows why, we’ll get you a tow or whatever help you need to get back up and running.
OnStar Guardian® app
You’ll have our safety services with you wherever you are — on your phone. Plus, add up to seven family members or friends,* so they’ll have OnStar safety too.
Plan Comparison
Here’s a quick look at key Safety & Security Plan and Essentials Plan features.
Your OnStar Safety & Security Plan also includes…
Emergency Services
In an emergency, push the red button for immediate help from a real person.*
Crisis Assist
If a flood washes out that bridge, a fire blocks the road, or you run into any other disaster or crisis, we’ll help get you out safely. If you’re in a place where a major crisis is happening, push your blue button to see if Crisis Mode has been activated.*
Stolen Vehicle Assistance
Working with law enforcement, we can connect to your car to block the engine from restarting, use GPS to pinpoint your car’s location and even send a signal that slows it down* if it’s being driven. We can help get your car back quicker and safer.
Turn-by-Turn Navigation
Going the wrong way can cost you gas and time, and no one wants that. Ask our Advisors to send directions to your car* or talk you through them.
So much to know and love about your OnStar plan.
Your OnStar Safety & Security Plan does way more than you’d expect. Let’s take a look beyond the basics to make sure you get the most out of it.
First things first: Getting started
So you’re a new OnStar Member. Great! Here’s what to do next.
About those buttons…
What do I need to do if I’m in a crash? What do I do if I get a flat? And which button should I push? You’ll find all the answers here.
5 things you may not know about OnStar
Even longtime OnStar Members are often surprised by these things OnStar can do.
Got questions? We’ve got you.
We’re here to help you find everything there is to know and love about your OnStar plan.
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Questions about becoming an OnStar Member?
We’ll show you how to become a Member, transfer your membership, find your PIN and more here.
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Questions about the OnStar Guardian app?
Learn about all the safety services, how to get the app, how to use it and more here.
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Questions about your built-in Wi-Fi® Hotspot?
You’ll find the info you need to connect to your hotspot, change your password, see how much data you have left, learn about data plans and more here.
